Frequently Asked Questions
Below are answers to common questions about shopping with Varsitywear.
What is Varsitywear?
Rostersupply is an online apparel retailer offering clothing for casual, everyday, sports-inspired, and gift use.
Where is Varsitywear located?
Our contact address is:
Varsitywear
621 S Federal Hwy
Fort Lauderdale, FL 33301
United States
How much does shipping cost?
Standard shipping is free on all orders.
How long does order processing take?
Orders normally require 3–5 business days for processing.
How long does delivery take?
After processing, estimated standard delivery within the United States is 5–10 business days.
Processing and delivery combined may therefore take approximately 8–15 business days from order placement.
Do you ship internationally?
Varsitywear currently ships to eligible addresses within the United States.
Will I receive tracking information?
When tracking information is available, it will be provided after your order has shipped.
Can I change my shipping address?
Contact us as soon as possible if you notice an incorrect or incomplete shipping address.
We will attempt to make the requested change when possible, but changes cannot be guaranteed once order processing or shipment has begun.
What is your return period?
Eligible return requests must be submitted within 30 days from the date your order is delivered.
Can I return an item if I change my mind?
Yes. Eligible items may be returned within the 30-day return period if they meet our return condition requirements.
For change-of-mind returns, incorrect size selections, or customer ordering errors, the customer is responsible for return shipping costs.
What happens if I request a return after 30 days?
Return requests submitted after 30 days from the delivery date are not eligible under our standard return policy.
How do I request a return?
Email us at: contact.varsitywear@gmail.com
Please include your order number, the item you wish to return, and the reason for your request.
Wait for return authorization and instructions before mailing your return.
How are returns sent?
Approved returns are handled by mail. Return instructions and the applicable return address will be provided after your request has been reviewed and approved.
Do you charge a restocking fee?
No. Varsitywear does not charge a restocking fee for eligible returns.
Who pays for return shipping?
For change-of-mind returns, incorrect size selections, or customer ordering errors, the customer is responsible for return shipping.
If an item is confirmed to be damaged, defective, or incorrect because of our error, Varsitywear will cover reasonable return shipping costs when a return is required.
What should I do if my item arrives damaged or incorrect?
Contact us within 30 days after delivery at: contact.varsitywear@gmail.com
Include your order number, a description of the issue, and clear photographs when applicable.
How long does a refund take?
After an approved refund has been issued to your original payment method, it may take approximately 10 business days for the refund to appear in your account.
The exact posting time may depend on your bank, card issuer, or payment provider.
Can I cancel an order?
Contact us as soon as possible if you would like to request an order cancellation.
We will attempt to accommodate your request when possible, but cancellation cannot be guaranteed after processing or fulfillment has begun.
Is Varsitywear officially affiliated with other brands or sports organizations?
Varsitywear operates as an independent online retailer. Unless expressly stated and supported by applicable authorization, we do not claim official sponsorship, endorsement, partnership, or affiliation with third-party brands, teams, leagues, or organizations.
How can I contact Varsitywear?
Email: contact.varsitywear@gmail.com
Customer Support Hours:
Monday–Friday, 9:00 AM–5:00 PM Central Time (CT)Closed on weekends and U.S. federal holidays.
Contact Information
Varsitywear
Email: contact.varsitywear@gmail.com
Customer Support Hours:
Monday–Friday, 9:00 AM–5:00 PM Central Time (CT)Closed on weekends and U.S. federal holidays.
Last Updated: September 15, 2026